Chapter 1: General Provisions
Eugene Industrial Machinery strives to protect the personal information of customers and makes every effort to ensure its safety.
Eugene Industrial Machinery complies with major laws related to personal information protection, such as the 『Personal Information Protection Act』 and the 『Act on Promotion of Information and Communications Network Utilization and Protection of Information』, as well as various regulations.
Furthermore, the company discloses its privacy policy on the website, allowing customers to easily access and review it.
Chapter 2: Collection and Use of Personal Information
Eugene Industrial Machinery collects only the minimum personal information necessary for membership registration, smooth customer consultation, and providing various services as outlined below.
1. Items of personal information collected
a. Required items
ㅇ Name, gender, date of birth, foreigner status, address, contact details, etc. (minimum identification information necessary for services)
b. Optional items
ㅇ Additional information required for service provision
c. Information generated or collected during service usage or business processes
ㅇ IP address, cookies, visit time, service usage records, access logs, etc.
2. Methods of collecting personal information
a. Online membership registration, surveys, event applications, etc.
Chapter 3: Provision of Personal Information to Third Parties
Eugene Industrial Machinery uses the collected personal information for the following purposes:
1. Fulfilling contracts and providing services, including billing
a. Content provision, customized service provision, product delivery
b. Service-related guidance, service subscription/change/cancellation processing, purchase and payment
2. Member management
a. Content provision, customized service provision, product delivery
b. Confirmation of membership intention, record retention for dispute resolution, complaint handling, etc.
c. Delivery of notices
3. Marketing and advertisement
a. Delivery of promotional information through events, delivery of products for event winners
b. Service usage statistics, service quality improvement, monitoring of access frequency
c. Provision of new services (products), tailored services and advertisements based on demographic characteristics
Chapter 4: Outsourcing of Personal Information Processing
1. When collecting personal information, we notify customers of the purpose of collection and use, third-party provision, and outsourcing through consent, in accordance with relevant laws.
2. Customers can consent to the collection and use of personal information through the following methods:
a. Signing the 'Consent for Collection/Use/Outsourcing of Personal Information' attached to service registration, change, or application forms
b. Directly confirming and expressing consent after being informed by a customer service representative via phone or other means
c. Clicking on the consent statement in the 'Privacy Policy' posted on the company's website and various family sites
Chapter 5: Retention and Use Period of Personal Information
Eugene Industrial Machinery retains and utilizes personal information for the duration of providing services or handling disputes. However, in cases where special legal provisions exist, personal information is retained according to applicable laws.
a. Usage period: During service subscription or dispute period
b. Retention period:
1) Records of credit information collection/processing and usage: 3 years
2) Records of consumer complaints or dispute resolution: 3 years
3) Records of payment and product supply: 5 years
4) Records of contracts or contract cancellations: 5 years
5) Records of advertising and promotions: 6 months
Chapter 6: Destruction of Personal Information
Eugene Industrial Machinery uses customers' personal information only for the specified purposes and does not provide it to third parties in principle. However, the following cases are exceptions:
a. If the customer has given prior consent
b. In cases where there are special legal provisions
c. In cases where the law enforcement authorities request personal information for investigation purposes, following the legal procedures
Chapter 7: Measures for Ensuring the Safety of Personal Information
1. Eugene Industrial Machinery entrusts personal information processing to ensure efficient service operation and manages the entrusted parties through agreements to comply with relevant laws.
2. The entrusted companies and their responsibilities are as follows:
Entrusted company - Purpose of outsourcing
KG Inisis - Credit card payment processing
SCI Evaluation Information Co., Ltd. - Identity verification
Hanjin Logistics, GC Trading - Courier services for product and event prize delivery
Chapter 8: Changes to the Personal Information Processing Policy
Eugene Industrial Machinery destroys personal information once the purpose of collection and use has been fulfilled. The destruction procedure and method are as follows:
1. Destruction procedure
a. Personal information provided by customers for service registration is transferred to a separate database (or separate file cabinet for physical documents) and stored for a certain period based on internal policies and related laws before being destroyed.
b. Destruction targets: Personal information whose retention period or legal retention period has expired
2. Destruction method
a. Personal information in paper (written) form is destroyed through shredding or incineration
b. Personal information stored in electronic file formats is deleted using irreversible technical methods
Chapter 9: Personal Information Management Officer
Customers have the right to request access to and correction of their personal information, or to withdraw consent regarding the collection, use, outsourcing, or provision of their personal information at any time.
Customers can access or correct their personal information by using the 'Change Personal Information' (or 'Modify Customer Information') option or withdraw consent by clicking 'Membership Withdrawal' after completing the identity verification process.
1. Access or correction of personal information
a. Customers can request access or correction of their personal information by visiting the company in person, or by phone or email.
b. If customers request access to their personal information, they will be asked to provide identification to verify their identity.
c. If a customer's representative requests access, a power of attorney, the customer's official seal certificate, and the representative's identification will be required.
d. Incorrect personal information will not be used or provided until it is corrected. If incorrect information has already been provided to a third party, the correction results will be promptly communicated to the third party.
2. Withdrawal of consent for collection, use, or provision of personal information
a. Customers can withdraw their consent by visiting the company in person with the required identification.
b. Customers can contact the service representative or company privacy officer by phone or email for prompt action.
※ Withdrawal of consent for essential service information collection and use is not permitted.
Chapter 10: Organization and Responsibilities for Personal Information Protection
1. Eugene Industrial Machinery does not allow children under the age of 14 to register as members.
Chapter 11: Access and Viewing of Personal Information
Eugene Industrial Machinery uses cookies to collect and store customer information on the website.
Cookies are small text files sent by the company's server to the customer's browser, which are then stored on the customer's computer's hard disk.
Customers can decide whether to allow or block cookie-based information collection through their web browser's security settings.
1. Information collected by cookies and its usage
a. Collected information: Access IP, access logs, service usage information, etc.
b. Usage: Analyze visit frequency and duration to identify customer preferences and interests for targeted marketing (tracking information on products viewed and items of interest during shopping) to provide customized services during future visits.
2. Customers have the option to accept or refuse cookies by adjusting their browser's settings.
a. Customers can go to [Tools] -> [Internet Options] -> [Security] -> [Custom Level] in their browser settings to adjust cookie acceptance levels.
b. Through these settings, customers can choose to confirm every time a cookie is saved or block all cookies.
However, if cookies are blocked, some services may not be available.
Chapter 12: Education for Personal Information Protection
Eugene Industrial Machinery has established the following technical and managerial measures to ensure the safety of personal information, preventing loss, theft, leakage, alteration, or destruction:
1. Technical protective measures
a. Personal information is protected by passwords, and important
Chapter 13: Contact Information of the Personal Data Protection Officer and Responsible Person
Eugene Industrial Machinery has designated the relevant departments as listed below to protect customers' personal information and handle inquiries and complaints related to personal data.
If you have any inquiries, please visit the company directly or contact the call center or the personal information department, and we will provide a prompt response.
1. Personal Information Protection Department and Contact Information
a. Personal Information Protection Officer
ㅇ Name: OOO
ㅇ Department: OOO
b. Personal Information Protection Manager
ㅇ Name: OOO
ㅇ Department: OOO
c. Contact Information: +82 31 319 4451 / yujinhoist@naver.com
2. If you need to report or inquire about personal information violations, please contact the following organizations:
a. Personal Information Violation Reporting Center: privacy.kisa.co.kr / 118
b. Supreme Prosecutors' Office Internet Crime Investigation Center: www.spo.go.kr / 1301
c. National Police Agency Cyber Safety Bureau: cyberbureau.police.go.kr / 182
